Refund policy

Because Fruitya sells food products, we do not accept returns for change of mind due to hygiene and safety regulations.

However, you are eligible for a refund or replacement if your order arrives:

• Damaged

• Incorrect

• Missing items

To request support, you must contact us within 48 hours of delivery and provide:

• Your order number

• Clear photos of the product and packaging

Once approved, we will issue a refund or replacement at no cost to you.

Refunds are processed back to the original payment method and may take 5–10 business days to appear.

CONTACT INFORMATION

For all order, refund, and shipping enquiries:

📧 fruitya.aus@gmail.com